Terms and Conditions

1. Agreement and scope

These Terms and Conditions (the “Terms”) are a binding agreement between you and Client Resource Project (“Client Resource Project,” “we,” “us,” or “our”). They govern your access to and use of clientresourceproject.org and any articles, resource directories, provider listings, worksheets, guides, activities, downloads, forms, newsletters, account features, search tools, and other services that link to these Terms (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services. Additional terms displayed with a particular feature, download, promotion, or third-party service also apply to that feature. If those additional terms conflict with these Terms, the more specific terms control for that feature.

2. Eligibility and minors

You may use the Services only if you can legally enter into this agreement and your use is permitted by applicable law. If you are under the age of legal majority where you live, you may use the Services only with the involvement and permission of a parent or legal guardian who agrees to these Terms on your behalf.

The Services include educational material that adults may choose to use with children, but the Services are not designed for children under 13 to create accounts, subscribe, submit forms, or provide personal information on their own. Parents, guardians, educators, and professionals are responsible for supervising a child’s use and deciding whether content is developmentally and individually appropriate.

3. Educational and informational purpose

Content may discuss mental health, child development, social services, education, family systems, health privacy, legal requirements, community programs, and other sensitive or regulated topics. It is not a diagnosis, assessment, treatment plan, safety plan, legal opinion, medical recommendation, eligibility determination, or substitute for services from a qualified professional who understands the specific circumstances.

Professionals remain responsible for their own competence, informed consent, documentation, supervision, licensing obligations, ethical duties, mandated-reporting duties, agency policies, and compliance with applicable law. Parents, caregivers, and other visitors remain responsible for decisions they make and actions they take based on the Services.

Information can become outdated, especially laws, regulations, program availability, eligibility rules, addresses, phone numbers, fees, clinical guidance, and crisis resources. Check primary sources and current local requirements before relying on information. Any citations or links are provided for convenience and do not guarantee that an article is complete or current.

4. Emergencies, crisis support, and safety

Client Resource Project is not a crisis line, emergency service, healthcare provider, or monitored channel for urgent help. Do not use a contact form, email, comment, account feature, or resource submission to request immediate assistance or report an emergency.

If you or someone else is in immediate danger in the United States, call 911. For suicide, mental-health, or substance-use crisis support in the United States, call or text 988 or use the official 988 Suicide & Crisis Lifeline. Outside the United States, contact the emergency number or crisis service where you are located.

You are responsible for assessing immediate risk and contacting appropriate emergency, protective, medical, legal, or professional services. The presence of safety-related information on the site does not mean that we are monitoring your situation or accepting a duty to intervene.

5. Accounts, communications, and newsletters

Accounts and access

If an account feature is available, you must provide accurate information, keep it current, protect your credentials, and promptly notify us of suspected unauthorized access. You may not share credentials in a way that defeats access limits or use another person’s account without permission. You are responsible for activity under your account to the extent permitted by law.

Newsletters and email

When you voluntarily subscribe, you authorize us to send the requested newsletter and related service communications to the email address you provide. You may unsubscribe from promotional email at any time through the link in the message or available preference controls. We may still send non-promotional messages needed to complete a request, maintain security, or administer an account.

Electronic communications

You consent to receive agreements, notices, disclosures, and other communications electronically where permitted by law. You are responsible for maintaining a working email address and equipment capable of accessing those communications. Consent to promotional email is not required merely to browse public content.

6. License to use articles, tools, and downloads

Subject to these Terms and any notice attached to a particular resource, we grant you a limited, non-exclusive, non-transferable, revocable license to access the Services and use Client Resource Project materials for personal, educational, or internal professional purposes.

What you may do

• read and link to publicly available articles;
• download and print a reasonable number of copies of worksheets, guides, activities, and similar tools for yourself;
• use eligible resources directly with your own clients, students, children, family members, or participants in the ordinary course of your work or caregiving;
• make reasonable handwritten or case-specific adaptations for an individual user when the resource does not state that adaptation is prohibited; and
• quote brief portions of an article with accurate attribution and a link to the original page where fair use or another legal permission applies.

What this license does not allow

• selling, sublicensing, renting, or charging separately for our materials;
• reposting or uploading complete articles, files, downloads, or substantial collections to another website, app, shared drive, database, course, publication, or content library;
• mass printing, mass distribution, commercial publication, or organization-wide redistribution beyond ordinary direct use without written permission;
• removing or obscuring copyright, attribution, branding, source, safety, or other notices;
• claiming our content as your own or using it to create a substantially similar competing resource library; or
• using automated systems to extract, reproduce, train on, index, or commercially exploit substantial portions of the Services except for ordinary public-search indexing or as otherwise permitted in writing.

A resource may have its own license or attribution notice. That specific notice controls for that resource. No license permits use of third-party materials beyond the rights granted by their respective owners.

7. Acceptable use

You agree not to use or attempt to use the Services to:

• violate a law, regulation, court order, contract, professional duty, or another person’s rights;
• submit therapy notes, case records, protected health information, Social Security numbers, financial credentials, or information that identifies a client or service recipient;
• harass, threaten, exploit, discriminate against, defame, impersonate, or endanger any person;
• upload malware, malicious code, or material designed to disrupt, damage, monitor, or gain unauthorized access to a system or data;
• bypass security, rate limits, authentication, access controls, or technical restrictions;
• scrape, crawl, harvest, or use bots against the Services in a manner that creates an unreasonable burden or violates these Terms;
• send spam, deceptive messages, unsolicited promotions, or fraudulent resource submissions;
• misrepresent professional credentials, authority, affiliation, ownership, endorsement, or the accuracy of a listing;
• reverse engineer or attempt to derive source code except where that restriction is prohibited by law; or
• help another person perform any prohibited act.

We may investigate suspected misuse and preserve or disclose information when reasonably necessary to protect the Services, users, or others, or to comply with law, consistent with our Privacy Policy.

8. Resource submissions, corrections, messages, and feedback

If you submit a provider listing, community resource, correction, suggestion, testimonial, feedback, or other material (“Submitted Content”), you represent that the information is accurate to the best of your knowledge, that you have the authority and permissions needed to submit it, and that its publication and use will not violate law, confidentiality, privacy, intellectual-property rights, or another person’s rights.

You retain ownership of Submitted Content you own. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, format, edit for clarity or accessibility, publish, display, distribute, and otherwise use Submitted Content as reasonably necessary to review, operate, promote, and improve the Services. This license lasts for as long as the content is used by the Services, subject to applicable law and our Privacy Policy. You may request correction or removal, but removal may not be immediate or complete in backups, legal records, or third-party caches.

You understand that a submission does not guarantee publication, placement, continued availability, endorsement, response, or compensation. We may reject, edit, verify, categorize, correct, or remove Submitted Content in our discretion. General ideas and feedback may be used without restriction or payment, provided we do not publicly identify you without permission unless your identity is already part of content submitted for publication.

9. Resource directories, provider listings, and third-party services

Directory entries, provider listings, referrals, telephone numbers, links, and descriptions are offered for general convenience. Inclusion does not mean that Client Resource Project licenses, credentials, monitors, recommends, certifies, sponsors, or endorses a provider, organization, program, product, viewpoint, or service. Omission is not a negative assessment.

You must independently confirm qualifications, licensing, insurance, availability, costs, accessibility, safety, eligibility, service area, policies, and whether a resource is appropriate. Programs and contact details may change without notice. Any relationship or transaction with a listed or linked third party is solely between you and that third party.

Third-party websites and services have their own terms, privacy practices, accessibility, security, and content. We are not responsible for them merely because the Services link to or display information about them. Links may be removed or changed at any time.

10. Ownership and intellectual property

The Services and their original text, design, organization, graphics, logos, branding, code, databases, compilations, and other materials are owned by Client Resource Project or its licensors and are protected by copyright, trademark, and other laws. Except for the limited license in Section 6 or a separate written license, no right, title, or interest is transferred to you.

“Client Resource Project,” its logo, and related names, designs, and branding may not be used in a way that suggests sponsorship, endorsement, affiliation, or ownership without written permission. All third-party names, marks, and materials remain the property of their respective owners.

11. Copyright and intellectual-property complaints

If you believe material on the Services infringes your copyright or another intellectual-property right, email terms@clientresourceproject.org with:

• your name and contact information;
• identification of the protected work or right;
• the exact URL and a description of the material at issue;
• a statement explaining why you believe the use is unauthorized;
• a good-faith statement that the information is accurate and that you are the rights owner or authorized to act for the owner; and
• your physical or electronic signature.

We may remove or restrict material while reviewing a complaint and may contact the person who submitted it. Knowingly making a material misrepresentation in a copyright notice may create liability. If Client Resource Project later relies on the safe-harbor procedures of the Digital Millennium Copyright Act, the contact information for its registered designated agent will be published here and registered with the U.S. Copyright Office.

12. Availability, updates, and changes to the Services

We may add, change, suspend, restrict, or discontinue any content or feature at any time. We do not promise that the Services, a particular article, tool, download, link, account, or newsletter will always be available, uninterrupted, secure, error-free, or compatible with every device.

We may correct errors, change categories, update citations, revise or remove content, impose reasonable technical limits, or release new versions without notice. You are responsible for keeping any copy you are legally permitted to retain and for reviewing the current version before use.

13. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” CLIENT RESOURCE PROJECT AND ITS CONTRIBUTORS, LICENSORS, AND SERVICE PROVIDERS DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AVAILABILITY, SECURITY, AND RESULTS.

We do not warrant that content is appropriate for every individual, accurate in every jurisdiction, consistent with every employer or licensing rule, or sufficient for a particular clinical, educational, legal, medical, ethical, or safety decision. We do not warrant any outcome from using a worksheet, guide, activity, article, directory listing, or referral.

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, the exclusions apply only to the extent permitted by law, and you may have additional rights.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLIENT RESOURCE PROJECT AND ITS CONTRIBUTORS, LICENSORS, SERVICE PROVIDERS, AND REPRESENTATIVES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOSS OF DATA, REVENUE, PROFITS, GOODWILL, OR OPPORTUNITY; SERVICE INTERRUPTION; OR HARM ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, RELIANCE ON CONTENT, USE OF A THIRD-PARTY RESOURCE, OR UNAUTHORIZED ACCESS TO DATA, EVEN IF ADVISED THAT SUCH HARM WAS POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID DIRECTLY TO CLIENT RESOURCE PROJECT FOR THE SERVICE GIVING RISE TO THE CLAIM DURING THE SIX MONTHS BEFORE THE EVENT OR (B) FIFTY U.S. DOLLARS (US $50).

These limitations apply regardless of the form of action and only to the extent allowed by law. They do not exclude liability that cannot legally be excluded or limited, and they do not limit rights available under mandatory consumer-protection law.

15. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Client Resource Project and its contributors, service providers, and representatives from claims, liabilities, losses, judgments, damages, costs, and reasonable legal fees arising from your unlawful or unauthorized use of the Services, your Submitted Content, your violation of these Terms, or your violation of another person’s rights.

This obligation does not require you to indemnify anyone for conduct for which indemnification is prohibited by law. We reserve the right to control the defense of a covered claim, and you agree to provide reasonable cooperation.

16. Suspension and termination

You may stop using the Services at any time. We may suspend, limit, or terminate access, remove Submitted Content, or take reasonable protective action if we believe you violated these Terms, created legal or security risk, harmed another person, misused the Services, or if continued access is no longer reasonably practicable.

When access ends, the license granted to you ends, except that lawfully downloaded copies may continue to be used under the version of the license that applied when downloaded unless we notify you that continued use creates a legal or safety risk. Provisions that by their nature should survive will survive, including ownership, disclaimers, liability limits, indemnification, dispute provisions, and general terms.

17. Governing law and disputes

These Terms and disputes arising from them or the Services are governed by the laws of the State of Michigan, without regard to conflict-of-law rules, except to the extent federal law or mandatory law in your jurisdiction applies.

Before filing a formal claim, you and Client Resource Project agree to make a good-faith effort to resolve the dispute informally for at least 30 days after written notice is received. A notice should describe the facts, the requested resolution, and contact information for the person raising the dispute.

Unless applicable law requires otherwise, any court proceeding must be brought in a state or federal court with jurisdiction in Kent County, Michigan, and each party consents to personal jurisdiction and venue there. Nothing in this section prevents either party from seeking urgent injunctive relief or using an eligible small-claims procedure. If you are a consumer, you retain any mandatory rights and forums that cannot be waived under the law where you live.

18. General terms

• Entire agreement: These Terms, the Privacy Policy, and feature-specific terms form the entire agreement about the Services and replace earlier discussions or understandings on the same subject.
• Severability: If a provision is found unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining provisions will continue.
• No waiver: A delay or failure to enforce a provision is not a waiver of that provision or any other right.
• Assignment: You may not assign or transfer these Terms without our written consent. We may assign them in connection with an organizational change, asset transfer, or operation of the Services, subject to applicable law.
• No third-party beneficiaries: These Terms do not create enforceable rights for anyone other than you and Client Resource Project, except where a provision expressly says otherwise.
• Headings: Headings and summaries are for convenience and do not change the meaning of the full provisions.
• Interpretation: “Including” means “including without limitation,” and electronic records and signatures may be used where permitted by law.

19. Changes to these Terms

We may update these Terms to reflect changes in the Services, law, security needs, or our practices. We will post the revised Terms here and update the effective date. If a change is material, we may provide additional notice where reasonably appropriate or legally required. Changes apply prospectively from their stated effective date. Continuing to use the Services after that date means you accept the revised Terms to the extent permitted by law.

20. Contact us